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Maintenance
‍use case

Transforming servicing
management with tap2link.

Learn more

Maintenance use case general overview

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About

Tap2link, the versatile platform that integrates seamlessly with both mobile (iOS and Android) and your desktop device, is revolutionising the way businesses and individuals can manage their products, equipment or household items.

Utilising NFC technology, tap2link simplifies and enhances the maintenance and servicing of a wide array of products, from manufacturing machines and forklifts to household appliances like refrigerators or HVAC systems.

This innovative solution is about making life easier by automating process of service, boosting productivity of service technicians, and keeping a detailed record of every service request, spare part, and expense. Whether you’re a business managing a fleet of forklifts or a homeowner keeping tabs on your lawnmower, tap2link is your go-to tool for hassle-free management.

What we did

Results

Explore how tap2link transforms maintenance management across industries, providing easy access to service requests, equipment information, and real-time tracking.

Enhanced productivity and automation

With tap2link you can store crucial information about your product, equipment or household items. By simply scanning QR codes placed on our stickers or connect with device via NFC, users are gaining instant access to product manuals, spare parts store, can request services, and track the progress of these requests in real-time.

This level of automation reduces administrative burdens and ensures that more time is spent on productive activities within your employees. Imagine having all the details of your manufacturing machines or your coffee maker at your fingertips—no more hunting for manuals or service records.

Streamlined service requests and maintenance tracking

Tap2link makes service requests a breeze across various applications. For instance, a factory manager can scan the NFC tag on a malfunctioning machine to instantly log a service request in the tap2link app, connecting directly via WhatsApp with the maintenance team.

Similarly, a homeowner can scan the code on their refrigerator to request a repair and monitor the progress. The app keeps a comprehensive history of all maintenance activities, ensuring that nothing slips through the cracks.

This transparency and organisation mean less downtime for machines and appliances, leading to more efficient operations, more happy customers and stronger relationships with clients.

Comprehensive cost management

The 21st century is an era of automation, driving efficiency and innovation. Thanks to the seamless process of requesting service through tap2link, and tracking every spare part, companies can eliminate the hassle of dealing with incomplete information on classic forms that waste employee time.

This feature provides a complete overview of all service expenses, helping manufacturers identify which parts are most vulnerable and prone to wear and tear. By pinpointing these cost-intensive components, companies can optimise their production processes, enhance the durability of their products, and reduce the frequency of costly exchanges, shipping, or service technician visits.

Versatile applications

Tap2link’s flexibility means it can be used for a wide range of items and industries. In a manufacturing plant, tap2link can streamline the maintenance of production lines, forklifts, and other machinery.

In households, it can manage the servicing of refrigerators, HVAC systems, lawnmowers, and even cars.

Construction companies can use tap2link to keep track of their building machines and equipment, ensuring timely maintenance and reducing downtime.

No matter the application, tap2link provides a unified platform for managing all your servicing needs, making it the ultimate tool for maintenance management.

Summimg up

Conclusion

Tap2link can transform the way equipment and household items are managed by offering a powerful tool for automation, productivity enhancement, and comprehensive tracking.

By integrating tap2link into your operations, businesses and individuals alike can enjoy a more organised, efficient, and cost-effective approach to managing their assets.

With tap2link, every service request is a walk in the park, every expense is tracked with ease, and maintenance becomes a piece of cake. Say goodbye to the chaos of traditional maintenance management and hello to the future with tap2link—it’s all about making life a little bit easier.