General Terms and Conditions

of Tap2Link GmbH, Breite Str. 27 , 40213 Düsseldorf, Germany, registered in the commercial register of the local court of Düsseldorf under HRB 95550, represented by the managing director, Christian Wenzel.

1. Scope, Definitions

(1) For the business relationship between Tap2Link GmbH (hereinafter referred to as "supplier") and the customer (hereinafter referred to as "customer"), the following general terms and conditions shall apply exclusively in the version valid at the time of the order. Deviating general terms and conditions of the customer shall not be recognized unless the supplier expressly agrees to their validity in writing.
(2) The customer is a consumer insofar as the purpose of the ordered products and services cannot be predominantly attributed to his commercial or independent professional activity. On the other hand, an entrepreneur is any natural or legal person or partnership with legal capacity who, when concluding the contract, acts in the exercise of his commercial or self-employed professional activity.

2. Conclusion of contract

(1) The customer can select products from the supplier's range, particularly business cards with additional digital functions, and collect them in a so-called shopping basket by clicking on the button "add to shopping basket.". By clicking on the "Order subject to payment” button, the customer submits a binding request to purchase the goods in the shopping cart. Before sending the order, the customer can change and view the order at any time. However, the application can only be submitted and transmitted if the customer has accepted these contractual terms and conditions by clicking on the "Accept GTC" button.
(2) The provider then sends the customer an automatic confirmation of receipt via email, in which the customer's order is listed again and which the customer can print out, using the "Print" function. The automatic confirmation of receipt merely documents that the supplier has received the customer's order. It does not constitute acceptance of the application. The contract is not concluded until the supplier issues the declaration of approval, sent in a separate email (order confirmation). In this or a separate email, no later than upon delivery of the goods, the text of the contract (consisting of the order, GTC, and order confirmation) shall be sent to the customer on a durable medium (email or paper printout) by us (contract confirmation). The text of the contract will be stored in compliance with data protection laws.
(3) The contract shall be concluded in German.

3. Delivery, availability of goods

(1) Delivery times stated by us are calculated from the time of our order confirmation, subject to prior payment of the purchase price (except for purchases on account). If no, or deviating delivery time is specified for the respective goods in our online shop, it shall be up to seven days.
(2) If no product copies of the product selected by the customer are available at the time of the customer's order, the supplier shall immediately inform the customer of this in the order confirmation. If the product is permanently unavailable, the supplier shall refrain from issuing a declaration of acceptance. In this case, a contract is not concluded.
(3) If the product specified by the customer in the order is only temporarily unavailable, the supplier shall also inform the customer of this without delay in the order confirmation.
(4) The following delivery restrictions apply: The supplier only delivers to customers who have their usual place of residence (billing address) in one of the following countries and can provide a delivery address in the same country: Germany and the countries of the European Union.

4. Retention of title

The delivered goods remain the property of the supplier until the full payment has been received.

5. Prices and shipping costs

(1) All prices stated on the website of the supplier are inclusive of the applicable statutory value added tax.
(2) The corresponding shipping costs are indicated to the customer in the order form and are to be borne by the customer unless the customer exercises his right of revocation.
(3) The goods are dispatched by post. The shipping risk shall be borne by the supplier if the customer is a consumer.
(4) In the event of a revocation, the customer shall bear the direct costs of the return shipment.

6. Payment modalities

(1) The customer can pay by direct debit, credit card or Paypal.
(2) Payment of the purchase price is due immediately upon conclusion of the contract. If the due date for payment is determined by the calendar, the customer is already in default by missing the deadline. In this case, they shall pay the supplier interest on arrears for the year at a rate of 5 percentage points above the base interest rate.
(3) The obligation of the customer to pay default interest does not exclude the assertion of further damages caused by default by the provider.

7. Warranty for material defects, guarantee

(1) The supplier shall be liable for material defects in accordance with the applicable statutory provisions, in particular §§ 434 ff. BGB. The warranty period for goods delivered by the supplier to entrepreneurs is 12 months.
(2) An additional warranty only exists for goods delivered by the supplier if this was explicetly stated in the order confirmation for the respective item.

8. Liability

(1) Claims of the customer for damages are excluded. Excluded from this are claims for damages by the customer arising from injury to life, limb or health or from the breach of essential contractual obligations (cardinal obligations) as well as liability for other damages based on an intentional or flagrantly negligent breach of duty by the supplier, his legal representatives or vicarious agents. Material contractual obligations are those whose fulfilment is necessary to achieve the objective of the contract.
(2) In the event of a breach of material contractual obligations, the provider shall only be liable for the foreseeable damage typical for the contract if this was caused by simple negligence, unless it is a matter of claims for damages by the customer arising from injury to life, limb or health.
(3) The restrictions of paragraphs 1 and 2 also apply in favor of the legal representatives and vicarious agents of the provider if claims are asserted directly against them.
(4) The limitations of liability resulting from paragraphs 1 and 2 do not apply insofar as the supplier has fraudulently concealed the defect or has assumed a guarantee for the quality of the item. The same applies insofar as the supplier, and the customer have agreed on the item’s quality. The provisions of the Product Liability Act remain unaffected.

9. Cancellation policy

(1) When concluding a distance selling transaction, consumers generally have a statutory right of revocation, which the supplier informs them of below in accordance with the statutory model. The exceptions to the right of withdrawal are regulated in paragraph (2).

Cancellation policy
Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason.

The revocation period is fourteen days from the day you or a third party named by you, who is not the carrier, have taken possession of the goods. To exercise your right of withdrawal, you must send us, Tap2Link GmbH, Leopoldstr. 44, 40211 Düsseldorf, email: contact@t2l.ink, using an explicit declaration (e.g., a letter or e-mail transmitted by post) of your decision to revoke this contract. However, you can use the enclosed model withdrawal form for this purpose, which is not mandatory. It is sufficient for you to notify us about exercising the right of withdrawal before the expiration of the withdrawal period to comply with the revocation period.

Consequences of the revocation

If you withdraw from this contract, we must refund all payments we have received from you, including delivery costs (except for additional costs resulting from the fact that you have chosen a type of delivery other than the standard delivery offered by us), without delay and at the latest within fourteen days from the day on which we received the notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless explicitly agreed otherwise with you; in no case will you be charged for this repayment.

We may refuse repayment until we have received the goods back or you prove that you have returned the goods.

You must return or hand over the goods to us without delay and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiration of the fourteen-day period.

You shall bear the direct costs of returning the goods.

(2) The right of withdrawal does not apply to contracts for delivering audio or video recordings or computer software in a sealed package if the seal was removed after delivery.
(3) The provider informs about the model withdrawal form according to the legal regulation as follows:

Sample cancellation form

(If you want to revoke the contract, please fill in this form and send it back).

To the

Tap2Link GmbH

Breite Str. 27
40213 Düsseldorf
Germany

E-mail: contact@t2l.ink

I  hereby revoke the contract concluded by me  for the purchase of the following goods:

________________________________

________________________________

________________________________

Ordered on ____________________* / received on ___________________*

Name of consumer(s): ________________________________

Address of consumer(s): ________________________________

Signature of consumer(s) (only in case of paper communication): ________________________________

Date: ________________________________

10. Final provisions

(1) The law of the Federal Republic of Germany shall apply to contracts between the supplier and the customers to the exclusion of the UN Convention on Contracts for the International Sale of Goods. The statutory provisions on the restriction of the choice of law and the applicability of mandatory requirements, particularly the state in which the customer has his or her habitual residence as a consumer, shall remain unaffected.
(2) If the customer is a merchant, a legal entity under public law, or a special fund under public law, the place of jurisdiction for all disputes arising from contractual relationships between the customer and the provider is the provider's registered office.
(3) The contract remains binding in its’ remaining part, even if individual points are legally invalid. The invalid points shall be replaced by the statutory provisions if any. However, insofar as this would represent an unreasonable hardship for one of the contracting parties, the contract as a whole shall become ineffective.

This is an automatic translation, the german general terms and conditions apply.